terms & conditions
Agreement to Terms and Conditions
The website www.websupportsolutions.co.uk is owned and operated by Web Support Solutions Ltd. References to "we", "us", "our" or "the website" are references to Web Support Solutions Ltd. We are a company registered in England and Wales (company number 5481273), and our address for correspondence is 4 Huntly Close, Mansfield, Nottinghamshire, NG18 5HP.
Your use of this website is at all times subject to these terms and conditions and all applicable laws. By accessing our website you agree to our terms and conditions set out below. If you do not agree to these terms and conditions, you must exit our website immediately.
Your use of this website
Subject to agreeing to these Terms and Conditions, you may view this website using your web browser and electronically copy and print hard copies of parts of this site for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any material from this website is strictly prohibited.
You agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, harm, damage, destroy or limit the functionality of any computer software or hardware or equipment linked with this website. You also agree not to interfere with the servers or networks underlying or connected to this website or our services or to violate any of the procedures, policies or regulations of networks connected to this website.
You agree not to impersonate any other person while using this website, conduct yourself in an offensive manner while using our website, or use the website for any illegal or immoral purpose.
Free Trial
You are entitled to a one month free trial of the service, with no commitment to continue should you not wish to do so. If you wish
to continue past the end of the free trial, you must enter your credit card details, and agree to be charged on a monthly basis in advance
the appropriate fee for your chosen service tariff(s).
If you are a charitable organisation you may opt to continue on the free tariff, for as long as you wish.
Tariffs
To view up-to-date information on available service tariffs please check the appropriate pricing page for the product
that you're interested in.
Monthly Billing
Billing is in advance on a monthly basis. Should there be a problem charging your credit card, you will be notified by
email. This allows you the opportunity to rectify the issue without loss of service. Should you not rectify the issue
within two weeks, your account will be suspended, and a holding page will be displayed instead of your application. At any point
you may login and update your credit card details to continue the service.
Cancellation
If you are not happy with your subscription, you may cancel at any time by contacting our Customer Services.
General
We collect personal information about you through your use of this website and our services. All information that we collect about you is subject to our Privacy Policy, which forms part of these Terms and Conditions, and which may be accessed from our home page.
Promotion codes
Any promotion code or offer provided on this site cannot be used in conjunction with any other promotion, past or present.
Disclaimer of warranties and limitations on liability
This website and its contents are provided "as is" and we make no representations or warranties of any kind
with respect to it. We assume no liability or responsibility for any errors or omissions in the content
of the website, any failures, delays, or interruptions, delivery of any content contained on the website,
any costs, losses, expenses or damages arising from the use of the content provided on the website.
We disclaim all representations and warranties, including, for example, warranties of merchantability,
fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that
the information accessible via our site is accurate, complete or current.
In no event shall we, our shareholders, directors, officers, or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
This website is controlled by Web Support Solutions Ltd. Your use of this website is governed by these Terms and conditions and construed and enforced in accordance with the laws of England and Wales. Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the English courts.
No waiver
If we delay exercising or fail to exercise or enforce any right available to us under these Terms and Conditions, such delay or failure does not constitute a waiver of that right or any other rights under these Terms and Conditions.
Force majeure
We will not be liable to you for any lack of performance, or the unavailability or failure, of this website or our services, or for any failure by us to comply with these Terms and Conditions, where such lack, unavailability or failure arises from any cause reasonably beyond our control.
Third party rights
Nothing in these Terms and Conditions confers on any third party any benefits under the provisions of the Contracts (Rights of Third Parties) Act 1999.
