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Our knowledge base system allows you to focus on your business by saving you from the hassle of finding and
running an FAQ (Frequently Asked Question) help system. It's easy to use, and provides a single place where your Customers can find all the information
they need regarding your business. Store information such as your address (eg. for returns), other contact details, product information
or other frequently asked questions. The Knowledge Base system includes a powerful search function which makes finding
the right information easy and quick.
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The Helpdesk application allows you to focus on your Customers.
It allows you to focus on your businesses needs instead of your support software, by taking the support systems
housekeeping tasks away from you. It also allows you to keep a record of conversations with your Customers by
storing them and providing a link to them on every email from that Customer, making them accessible by
all of your support staff.
Entirely handled by us, you won't need any hardware, there's no time consuming software installations and new
features are free and automatic. Some screenshots of the Helpdesk are below, and you can see it working by
clicking on one and launching the demo.
pricing calculator
Use our pricing calculator to work out how much the applications will cost.
